Frequently Asked Questions
Where are your stores located?
Annies & Gretchens Hallmark are family-owned Hallmark Gold Crown stores. Please visit our Find a Store page for locations, hours, and directions.
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 30 days of purchase for return or exchange options.
Do you ship orders?
Yes, we ship orders across the United States. Shipping rates and delivery times are calculated at checkout based on your location and order size.
How do I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your delivery status.
Do you carry Pandora jewelry?
Yes! We are an authorized Pandora retailer. Shop our full selection of Pandora charms, bracelets, rings, necklaces, and earrings online or in store.
Do you carry Vera Bradley?
Yes, we carry a wide selection of Vera Bradley handbags, backpacks, travel bags, cosmetic bags, and accessories in the latest prints and styles.
What other brands do you carry?
We carry a wide range of premium gift brands including Yankee Candle, Nora Fleming, Willow Tree, Jim Shore, Corkcicle, Warmies, Hallmark, and many more.
Do you offer local pickup?
Yes, local pickup is available at our New Hampshire store locations. Select the local pickup option at checkout and we will notify you when your order is ready.
How can I contact you?
You can reach us through our Contact page or by visiting us in store. We are happy to help you find the perfect gift!